Privacy Policy

Privacy Policy

Welcome to Matha Stores. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our e-commerce platform based on OpenCart 3.0.3.9. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information When you create an account or place an order, we collect the following personal information:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (handled by secure payment gateway)

Guest User Information

If you place an order as a guest user, we collect the necessary information to process your order, including:

• Name
• Email address
• Billing and shipping address
• Phone number

Automatically Collected Information

We automatically collect certain information about your device and browsing actions when you visit our website:

• IP address
• Browser type
• Operating system
• Referring website
• Pages you view
• Links you click
• Time and date of access
• User behavior on the site

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

How We Use Your Information

We use the collected information for various purposes:

• To process and manage your orders
• To improve our website and services
• To personalise your experience
• To send you marketing and promotional communications (if you have opted in)
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Your consent
• The performance of a contract
• Compliance with legal obligations
• Our legitimate interests

Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as payment processing, order fulfilment, email delivery, and customer service.
• For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
• With Law Enforcement: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or other legal mechanisms.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to your personal information we hold.
• Correction: You can request that we correct any inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Objection: You can object to the processing of your personal information.
• Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format. To exercise any of these rights, please contact us using the contact details provided below.

Breach Notification

In the event of a data breach, we will notify affected users and the appropriate supervisory authorities within 72 hours, as required by GDPR.

Account Termination

We reserve the right to terminate your account and access your account if required. This may be necessary to protect the integrity of our services, comply with legal obligations, or prevent any unauthorized or illegal activities.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Matha Stores
Email: info@mathastores.nl
Phone: +31637546423

By using Matha Stores, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.

Last updated: 06/02/2025

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